Frequently Asked Questions
Everything you need to know about our premium Iberico products.
How do you ensure the freshness of your meat products during shipping?
All Beher USA perishable products are shipped in temperature-controlled, insulated packaging with non-toxic gel packs to maintain optimal freshness from our warehouse to your doorstep.
What is the difference between Jamón Ibérico and standard ham?
Jamón Ibérico comes from the native Iberian pig breed. Our 100% Iberico Pura products are acorn-fed (Bellota), resulting in a unique marbling, nutty flavor, and healthy oleic acid content that surpasses standard ham.
How long does it take for my order to arrive?
Orders are typically processed within 1-2 business days. Depending on your location and the shipping method selected, delivery usually takes between 1 to 3 business days to ensure product integrity.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with quality, please contact our support team within 24 hours for a replacement or refund.
How should I store my vacuum-sealed Iberico ham?
Vacuum-sealed packs should be stored in the refrigerator. For the best tasting experience, we recommend removing the pack from the fridge and letting it reach room temperature for 30 minutes before opening and serving.
Do you offer wholesale opportunities for restaurants or retailers?
Yes, Beher USA provides wholesale programs for food service professionals and specialty retailers. Please contact our sales department through our wholesale inquiry form for pricing and catalog details.